Monthly Archives: October 2008

Amos Kater (40) joins Innovation Factory

Amos Kater, former Director Group Innovation & Technology Strategy of KPN, joins Innovation Factory to further develop her position as leading innovation consultancy.

Amos Kater: after working at KPN for 15 years I am delighted to use my knowledge in the area of innovation management and strategy for different companies in several industries.

Han Gerrits, CEO of Innovation Factory: I am very happy with the arrival of Amos, his knowledge and experience on innovation management within a large organisation helps us to continue our rapid growth.

Innovation Factory helps her clients to become more innovative. In the Netherlands she is the market leader and in 2009 expansion outside of the Netherlands is planned.

Venture capitalists understand innovation principles

Future of management A little while ago I read a book called “The future of management” by Gary Hamel. Besides the fact that it is a great book full of nice metaphors and examples for management issues, I liked Hamel’s opinion on venture capitalists in relation to innovation:

Innovation follows a power law: for every 1,000 oddball ideas, only 100 will be worth experimenting with; out of those, no more than 10 will merit a significant investment, and only two or three will ultimately produce a bonanza. Venture capitalists understand this arithmetic. In a given year, a typical VC firm will review thousands of business plans, meet with hundreds of would-be entrepreneurs, invest in a dozen or so companies, and then hope that one or two of them will become the next Google, Cisco, or Amgen. Few managers, though, seem eager to acknowledge the inescapable arithmetic of innovation.”

Innovation Funnel
This actually means that venture capitalists understand how to utilise the innovation funnel. In a structured innovation process, a lot of ideas need to go into the innovation funnel and along the different stages of the funnel the quantity of ideas goes down and the quality of the ideas goes up. In this way, the innovation funnel provides organisations with a staged process for innovation. Innovation FunnelTo use the same amount of ideas that Hamel mentioned: out of the 1000 ideas that are brought in, the 100 best ideas are selected and get a little time and funding to be developed a little further; at the next stage, these 100 ideas are rated at stricter criteria so that the best 10 ideas will go into the following stage. At the end the one or two best ideas will be developed into actual products or services and all the other ideas and knowledge gathered along the process are stored. In any case it is important not to bet on one horse from the start. Diversification of the ideas is needed. As Hamel puts it:

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Marketing innovations

Yesterday I read an article by Hester van Herk on the adoption of innovations. Her article focuses on the key success factors for adoption by consumers, based on scientific research in the last decades. She focuses on both product and consumer characteristics.

Innovative products

To be easily adopted a product should have clear advantages over others, meet the consumers needs/behavior and not be too complex. An interesting statement was that it may be useful to package radical innovations with an existing known product. With a trustworthy companion the new product probably seems less scary.
Hester also points out that when consumers are forced to accept an innovation (e.g. ATM’s in the banking industry), consumers tend to be more negative and reluctant to adopt it. In these cases it is important to help consumers as much as possible, e.g. by personnel actively assisting consumers.

Personal and cultural differencesMultiple cultures

Recent research shows that not age, education and wealth determines if you are likely to adopt innovations early. Other factors like personal innovativeness and being a thought leader are far more important. Innovative people value curiosity, freedom and creativity more than traditions and modesty.
These values not only apply to individuals, but also to countries and cultures. Because of these cultural differences, some countries will easier adopt innovations than others. This is mainly due to differences in individualism (positive effect) and uncertainty aversion (negative effect). Innovations therefore tend to be more successful in e.g. Scandinavia, UK or The Netherlands and less in Southern Europe, Central and South America and Asia (including Japan, excluding China and Hong Kong).
Africa seems to be an interesting subject for further research though. Opposite to what you would expect, uncertainty averse cultures there seem to adopt innovations earlier than others!
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Radical innovation: Solar power

Solar FarmLast night I watched a show on Dutch TV called Tegenlicht. The theme of the show was solar power. I was amazed and inspired that it is taking of so fast. The show is in Dutch, however for those that want to view it, you can click here.

In 1999 a law was passed in Germany called “Erneuerbare Energie Gesetz.” It garanteed that Solar electricity would be purchased for 55 Eurocent per Kilowatt hour, while it could be produced for 6 cents per kilowatt hour. The result is that it became worthwhile to invest in solar production, which many did. The Architect of this all, a man called Sheer, hopes that by 2030 100% of power is renewable. Other countries such as Spain are following the Germans and are preparing such a law.

The initial idea seems flawed. Paying such a premium doesn’t adhere to our capitalistic ideals. However, the result is that the technology advances a lot faster, greatly reducing costs. As the momentum increases, costs will go down to competitive levels. Further advantages are that this industry currently employs more people in Germany than does the automotive industry and the industry is growing 30% per year.

Will we be living in a world without a need for fossil fuel in 2030 and look back at one of the most radical innovations of the past centuries?

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The Death Metaphor

Earlier this week I was working with a senior manager from one of our clients to draw up a text that is meant to both illustrate his commitment to innovation and also call the company’s employees to action. In this text he used words as “killing ideas” and  “Innovation projects bleeding to death.”

The reason I’m writing a blog post on the subject is that this guy is not the only one to use such terms. It is ingrained in corporate culture.

We are convinced that using death as metaphor is not helpful (put lightly) when you are trying to activate your people to show more innovative behaviour. Read More

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Forrester: Top 5 complaints about innovation management tools

On September 8th Forrester released a paper describing why innovation management tools are slow to penetrate the market.

I will summarise their findings below:

  1. Failing to keep endusers engaged. Projects start of with great enthusiasm but quickly the enthusiasm of the users fades. Forrester states that tools are getting more advanced in keeping users interested. We agree that enthusiasm easily fades, however the solution is not so much in the tool. Too often the tools are selected by ICT department that technically implement the tool but do not have enough eye or mandate for the organisational aspects of innovation management.
  2. It’s hard to quantify the immediate benefits of Innovation Management tools in terms of ROI. According to Forrester the best way to deal with this is to rely on real cases, story telling and word of mouth.
  3. “I cannot invest time or money in this right now.” This argument is heard because Innovation management is not yet well understood among mainstream enterprise buyers and the current financial markets are not favourable for investment decisions. We expected to see an effect of the current financial crisis. However, it seems that the awareness of the market is increasing. The bottom line is that we are seeing an increase in interest in these tools compared to previous years.
  4. “We’ve tried Sharepoint, and it doesn’t work very well.” The fact that people have the idea that they can manage innovation through sharepoint indicates the lack of understanding of innovation. If becoming more innovative was just a matter of building some functions on top of Sharepoint, why are so few companies successful at innovating? Managing innovation is not easy and good tools to support innovation management are sophisticated.
  5. “My innovation process doesn’t revolve around software tools.” Forrester agrees there are a healthy number of successfully innovating companies that do not rely on tools. They agree that best practices around culture and processes are important. However, innovative processes and cultures can be very well supported by tools. Forrester states that fundamentally, innovation success hinges on the triadic alignment of people, process, and technology.
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Sam Aaron at JAOO conference

Last week Sam Aaron presented at the JAOO conference. A review of his presentation can be found on the JAOO weblog.

Effective Idea Selection

Robert Tucker has written an interesting short article about the importance of having effective idea selection criteria. One point really struck me because we often hear from our clients that their problem is not getting ideas, but having too many ideas. Tucker recognizes this too and his opinion is that in many cases companies don’t have good criteria to select ideas and therefore get stuck in heaps of half-baked incremental ideas. He stresses that idea selection is key to keeping a healthy stream of ideas. He refers to Disney, Google, GE and Amazon to show how good idea selection processes are designed. Robert Tucker will be speaking at the Innovation Leaders Summit in London.

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Blue shots TV launched

Today Blue Shots TV launched. It is the first Dutch online tv station for professionals only. Han Gerrits is one of the presenters and hosts the program Steam.